General

• Q. Can I heat glass teapots directly on a stove or open flame?
• Q. Why does my teapot drip every time I pour from it?
• Q. The strainer and mesh are stained. How can I clean them?
• Q. My glass jug or teapot has cracked.
• Q. There are air bubbles in the glass jug or cup. Is this a defect?

UNITEA

• Q. The lid of the UNITEA One Touch Teapot is loose and falls off when pouring. Is this normal?
• Q. The lid of the UNITEA One-Touch Teapot is too tight, and the silicone ring rolls up when I put the lid on. What should I do?
• Q. Can I use teapots other than the UNITEA teapot with the UNITEA tea warmer?
• Q. Which tea lights can I use with UNTEA Tea Warmer?

One Touch Teapot

• Q. The mesh of One Touch Teapot is stained. How can I clean it?

CAST

• Q. The mesh of the strainer is discolored.
• Q. Why does my teapot drip every time I pour from it?